1. 30-Day Money-Back Guarantee for Any Reason
All our products have a 30-Day Money Back Guarantee. Undamaged products may be returned for full refund for any reason within 30 days of purchase. Once the returned item arrives back in Elegear.shop’s warehouse for inspection, the refund process will begin. Please note that returns must include all accessories.
2. After 30-day Refund or Exchange
For items that have expired this 30-day window, you can't process a request for a refund for non-quality issues. However, if it is quality related issues, you can always process a refund or exchange as long as it is within the warranty period.